Payment Policy - Furnirent Portugal

Operated by Van Rossum LDA · furniturerentalportugal.com

Last updated: 05/12/2025

At Furnirent Portugal, our priority is to provide a smooth, transparent, and secure rental experience.

These payment terms apply to all rentals processed through our website, booking forms, or rental contracts.

1. Upfront Payment Requirements

To confirm any rental, the following amounts must be paid before delivery:

1.1 First 2 months of rent (non-refundable)

Covers preparation, delivery, installation, logistics, and the initial rental period.

1.2 Refundable security deposit (2 months)

Held until the end of the contract and returned after inspection of all rented items.

📌 Total due before delivery: the equivalent of 4 months of rental value.

This structure ensures stock availability, protects both parties, and allows us to provide flexible rental terms without lengthy credit checks.

2. Monthly Payments After the Initial Period

After the prepaid 2 months, all remaining months are charged automatically via the saved payment method.

  • Billing occurs on the same calendar day as the contract start date.
  • Clients must ensure the payment method stays active and valid.

3. Accepted Payment Methods

We process payments securely through Stripe/Mollie.

Upfront payment (before delivery)

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • MB Way (initial payment only)
  • SEPA Bank Transfer (optional)

Recurring monthly payments

  • Visa, Mastercard, Amex
  • SEPA Direct Debit (IBAN automatic debit)

⚠️ Prepaid cards are not accepted for ongoing subscription billing.

4. Recurring Billing Authorisation

By signing the Rental Agreement, the client authorises Van Rossum LDA to:

  • Store payment details securely
  • Charge recurring monthly rental fees
  • Charge approved extensions
  • Charge damages, missing items, late returns, or cleaning fees as described in the Rental Agreement

This authorisation remains valid until the contract is closed and all balances are settled.

5. Failed Payments & Late Fees

If a monthly charge fails, the system will attempt to process it again:

  1. Retry after 24 hours
  2. Retry after 3 days
  3. Final attempt after 7 days

If all attempts fail, the account may be suspended and recovery procedures may begin.

Late fee: €25 per failed payment + applicable collection costs.

6. Security Deposit Refund

After the items are collected and inspected, the deposit is refunded within:

✔ 7–14 business days

Refunds are issued to the original payment method or via IBAN transfer.

Deductions may be applied for:

  • Damage or breakage
  • Missing items
  • Excessive wear
  • Stains or heavy cleaning
  • Late return of items

A detailed inspection report is always provided.

7. Contract Renewal, Extension & Early Return

  • Rentals can be extended at any time; additional months are billed automatically.
  • Early returns are accepted, but prepaid months are non-refundable.
  • If the rental continues beyond the prepaid period, standard monthly billing applies.

8. Ownership of Items

All rented furniture remains the exclusive property of Van Rossum LDA.

Selected items may be available for purchase at the end of the rental period, depending on stock and contract terms.

9. Invoices & VAT

  • All payments include VAT according to Portuguese law.
  • Electronic invoices are issued for each payment and are valid for personal or business accounting.

10. Contact & Support

For billing, payments, contract questions, or deposit refunds, please contact:

📧 hello@furniturerentalportugal.com

🏢 Operated by Van Rossum LDA, Portugal